TAAMRA YUG AYURVEDA HOSPITAL & RESEARCH CENTRE (“Taamra Yug”, “we”, “us”, “our”) is the owner/operator of this website https://taamrayugayurveda.com/ (“Website”). This Website showcases our products, services, healthcare offerings, information and other offerings available through the Website.
We respect data privacy rights and are committed to protecting the personal information collected through this Website. This Privacy Policy (“Privacy Policy”) explains how we collect, use, disclose, retain and protect your personal information.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CLICKING “I AGREE”, CONTINUING TO USE THE WEBSITE, OR PROVIDING US WITH YOUR PERSONAL INFORMATION, YOU CONSENT TO THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY WITHDRAW YOUR CONSENT OR CHOOSE NOT TO PROVIDE YOUR PERSONAL INFORMATION THROUGH THE WEBSITE.
If you are accessing the Website on behalf of a third party, you represent that you have the authority to bind such third party to the terms of this Privacy Policy. If you do not have such authority, you should refrain from providing personal information belonging to another person.
What Data Do We Collect?
You may be required to provide personal information such as your:
- First name and last name
- Email address
- Phone number
- Postal address
- Location information
- Company/organisation name
- Any other information relevant to the service, enquiry, booking or transaction
For the purposes of this Privacy Policy, the above information is collectively referred to as “Personal Information.”
We may collect Personal Information when you use contact forms, enquiry forms, consultation or appointment forms, purchase products or services, subscribe to communications, provide feedback, or otherwise engage with us through the Website.
We may also collect Personal Information to facilitate purchases and transactions made through the Website.
Payment Information
You may elect to make payments through the Website. We may collect information such as your name and email address to process your request. You may be required to provide payment information directly to our payment-processing partners, including your name and card/payment details. We do not access, store or collect your complete credit/debit card details where payment processing is handled by a third-party payment provider.
Website and Social Media Accounts
We may collect, store and use Personal Information when you interact with our social media accounts, share our content, comment on our posts, or provide feedback, testimonials or other information through social media platforms operated by us.
Accuracy of Information
Please ensure that any Personal Information you provide to us is accurate, complete and up to date. Where you provide Personal Information on behalf of another person, you should ensure that you are authorised to do so.
Cookies and Tracking Technologies
We may automatically collect certain information through cookies and similar technologies to improve our Website and services. This may include information relating to your use of the Website, pages visited, content viewed or searched, page response times, download errors, duration of visits, interactions with pages, IP address, and the date and time of access.
Cookies are small files transferred to your device when you access our Website.
We may use tracking technologies, analytics tools and cookies to improve Website performance and your overall experience.
Google Analytics
The Website may use Google Analytics or similar web analytics services to understand Website traffic and usage patterns. These services may use cookies or similar technologies to collect information about how visitors interact with the Website.
You may be able to restrict or disable cookies through your browser settings. Certain analytics providers may also provide their own tools for opting out of analytics tracking.
Types of Cookies Used
We may use the following types of cookies:
- Strictly necessary cookies
- Analytical/performance cookies
- Targeting or advertising cookies
We Use Cookies To:
- Improve your experience on the Website
- Understand Website usage based on geographical areas
- Understand Website usage based on demographics
- Understand and analyse usage patterns
Information Collected Through Cookies May Include:
- Clicks and scrolling activity
- Operating system and browser information
- Device and technical information
- Internet/service provider information
Will Disabling Cookies Prevent Use of the Website?
We will not necessarily restrict your ability to use the Website if cookies are disabled. However, certain Website functions may not operate as intended.
What Do We Do With Your Data?
We may use Personal Information for the following purposes:
- To inform you about our products, services and other offerings and respond to your requests.
- To process registrations, enquiries, appointments, consultations, orders or other requests.
- To process orders and provide products or services, including delivery where applicable.
- To complete transactions and billing relating to products or services.
- To improve our products, services and Website.
- To maintain, operate and manage our Website.
- To manage our relationship with you.
- To send promotional communications, where permitted by law and subject to your preferences.
- To respond to requests, enquiries, complaints, disputes and customer-service matters.
- To support marketing, analytics and business decision-making.
- For internal record keeping.
- To comply with applicable legal, regulatory and statutory obligations.
Who Do We Disclose Your Data To?
We do not sell, rent, lease or otherwise provide your Personal Information to third parties except as permitted by this Privacy Policy, with your consent where required, or where legally permitted or required.
We may disclose Personal Information in the following circumstances:
1. Service Providers
We may share Personal Information with third-party service providers who assist us with operating the Website, processing payments, delivering products, providing technology services, customer support, analytics, communications or other services. Such service providers may be subject to confidentiality obligations.
2. Business Transfers
We may transfer Personal Information if our business, Website or a portion of our operations is acquired, merged, reorganised or transferred to another entity. Any successor entity may continue to process Personal Information in accordance with this Privacy Policy and applicable law.
3. Legal and Regulatory Authorities
We may disclose Personal Information where necessary to comply with applicable laws, regulations, court orders, government requests or other legal obligations.
How Long Do We Retain Your Data?
We endeavour to collect only the Personal Information necessary for the purposes described in this Privacy Policy and to retain it only for as long as reasonably necessary for those purposes, or as required by applicable law.
The period for which information is retained may depend on the nature of the information, the purpose for which it was collected and any applicable legal, accounting or regulatory requirements.
Subject to applicable law, you may request deletion of your Personal Information by making a written request to us. There may be delays in deleting information from active systems, backups or archival records.
Our Security Measures
Your Personal Information may be stored on third-party cloud or technology infrastructure used by us or our service providers.
We implement reasonable administrative, technical and organisational safeguards designed to protect Personal Information against unauthorised access, misuse, alteration, disclosure or destruction. However, no online system or method of transmission is completely secure, and we cannot guarantee absolute security.
You should also take reasonable precautions to protect your own information and remain alert to phishing, fraudulent emails, messages or other attempts to obtain your personal information.
Your Rights
Subject to applicable law, you may have the right to:
- Access the Personal Information we hold about you
- Request correction or modification of inaccurate information
- Request deletion of your Personal Information
- Request restriction of processing
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Exercise other privacy rights available under applicable law
Depending on your request, we may require additional information to verify your identity. Requests will be handled within a reasonable period, subject to applicable law.
To exercise your rights, please contact us at:
taamrayug@gmail.com.
Children’s Privacy
We do not knowingly collect Personal Information from children below the age permitted under applicable law without appropriate consent from a parent or legal guardian.
If you believe that a child has provided Personal Information to us without the required consent, please contact us at:
taamrayug@gmail.com.
Choice and Opt-Out
We may send communications including service-related notices, updates, information about our offerings, promotional communications and newsletters.
You may opt out of promotional emails or newsletters by following the unsubscribe instructions included in the relevant communication.
You may also contact us at taamrayug@gmail.com to request that your promotional communication preferences be updated.
Electronic Communication
When you visit our Website or voluntarily send us emails, you are communicating with us electronically.
We may retain information submitted through our Website, including your name, email address, telephone/mobile number and other information you provide through forms or other interactions.
You may visit portions of our Website anonymously. By providing your contact information, you consent, where permitted by applicable law, to receive communications from us through email, SMS, telephone, WhatsApp or other communication channels regarding your enquiries, orders, services, appointments or other interactions with us.
Electronic communications may satisfy applicable legal requirements for communications to be in writing where permitted by law.
Information for EU and UK Individuals
Residents of the European Union (“EU”) and United Kingdom (“UK”) may have additional rights under applicable privacy and data-protection laws, including the GDPR and UK GDPR, where applicable.
Where applicable, we will process Personal Information on a lawful basis such as consent, performance of a contract, compliance with legal obligations or legitimate interests, subject to the requirements of applicable law.
Transfer of Personal Information Across Borders
Where Personal Information is transferred outside the EU or UK, we will take appropriate measures as required by applicable data-protection laws.
Your Rights for EU and UK Residents
Subject to applicable law, you may have the right to:
- Request information about the Personal Information we hold
- Request correction or modification of Personal Information
- Withdraw consent where processing is based on consent
- Request erasure/deletion of Personal Information
- Request restriction of processing
- Object to processing
- Lodge a complaint with the relevant data-protection authority
For privacy-related requests, please contact:
taamrayug@gmail.com.
Links to Other Websites
Our Website may contain links to other websites or applications that may be of interest to you.
We do not control these third-party websites or applications and are not responsible for their content, security practices or privacy policies. You access such third-party websites at your own risk.
You should review the privacy policy applicable to each third-party website or application before providing any Personal Information.
Limitation of Liability
To the extent permitted by applicable law, TAAMRA YUG AYURVEDA HOSPITAL & RESEARCH CENTRE shall not be liable for direct, indirect, incidental, special, consequential or exemplary damages arising out of or in connection with this Privacy Policy or your use of the Website.
Nothing in this Privacy Policy is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
Governing Laws and Disputes
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
Subject to applicable law, disputes arising in connection with this Privacy Policy or the Website shall be subject to the jurisdiction of the competent courts having jurisdiction over SAS Nagar (Mohali), Punjab, India, where our registered principal place of business is located.
Changes to This Policy
We may update this Privacy Policy from time to time. You are encouraged to review this page periodically to remain informed about any changes.
Any revised Privacy Policy will become effective when posted on the Website, unless otherwise stated.
Contact Us
If you wish to withdraw your consent, exercise your privacy rights, or have any questions, concerns or grievances regarding this Privacy Policy, please contact:
TAAMRA YUG AYURVEDA HOSPITAL & RESEARCH CENTRE
Principal Place of Business: SCO 03 Old Sunny Enclave Opp Nijjar Chowk SAS Nagar(Mohali),Punjab 140301
Email: taamrayug@gmail.com.
Phone: 8264418604
GSTIN: 03FFIPA9444E1ZO